FAQ and Shipping

CandyShop your store your sin. One of the things that women like the most besides candies is jewellery and accessories. The candy that we have for you is trendy accessories at a sweet price.

Where does this store ship from?

United Kingdom.

How long before my order is processed?

We ship within 1 business day.

How long will it take to receive my order?

·         Once shipped most domestic orders (UK) take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal office.

·         International shipping delivery times may vary between 3 to 7 business days depending on the handling with customs.

What is this store's return and exchange policy?

We do accept exchanges and returns but you have to pay for the return fees.

How do I pay for my order? Is it secure?

The BigCartel checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, BigCartel has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through this email [email protected].

How much do you charge for shipping?

UK  - £1.00

Europe - £2.50

Rest of the World – £3.50